Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us via email or contact forms
  • Engage our consulting services
  • Make payments through our website
  • Subscribe to our newsletter or updates

Payment Information

When you make a payment for consulting services or event registrations, we use a third-party payment processor to handle your payment information. We do not store your credit card details on our servers. Our payment processor's privacy policy governs the processing of your payment information.

Consulting Services Payments

For consulting services, we may collect and process:

  • Billing contact information and company details
  • Invoice preferences and payment terms
  • Project-specific payment milestones and schedules
  • Bank transfer information for international clients (when applicable)

These data collection practices apply unless otherwise specified in a signed consulting agreement.

Event Registration Payments

For conference and event registrations, we may collect:

  • Attendee contact and registration information
  • Personal preferences and requirements to enhance your event experience (such as dietary needs, accessibility requirements, t-shirt sizes, etc.)
  • Company affiliation and professional information for networking purposes
  • Sponsor payment and agreement details

Third-Party Payment Processing

Our payment processor may collect additional information for compliance and fraud prevention, including:

  • Device and browser information during payment processing
  • Transaction patterns for fraud detection
  • Identity verification data as required by financial regulations

How We Use Your Information

We use the information we collect to:

  • Provide and improve our consulting services
  • Organize and manage conferences, events, and workshops
  • Process payments and send transaction confirmations
  • Communicate with you about our services and events
  • Facilitate networking and connections at events
  • Send you technical updates and security alerts
  • Respond to your comments and questions
  • Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@convivialtech.com